CryptoFinEx

Privacy Policy

Last Updated: July 15, 2026

CryptoFinEx LLC - Reg No: 12345678 | FEI: 98-1234567

1. Information We Collect

When you use CryptoFinEx LLC services, we collect the following information:

• Personal Identification Information: Full name, email address, phone number, date of birth, government ID, passport, driver's license.
• Financial Information: Bank account details, wallet addresses, transaction history, trading volume, deposit/withdrawal records.
• Technical Information: IP address, device information, browser type, operating system, access times, clickstream data.
• KYC/AML Data: Source of funds, proof of address, occupation, annual income, trading experience.
• Communication Data: Support tickets, chat messages, email correspondence, phone call recordings.

2. How We Use Your Information

• To verify your identity and prevent fraud (KYC/AML compliance)
• To process deposits, withdrawals, and execute trades
• To comply with US federal and state financial regulations
• To improve platform security and prevent unauthorized access
• To provide customer support and resolve disputes
• To analyze trading patterns and improve our services
• To send important account notifications and updates

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: Processing required to provide trading services
• Legal Obligation: Compliance with US banking and anti-money laundering laws
• Legitimate Interests: Platform security, fraud prevention, and service improvement
• Consent: For marketing communications and optional data sharing

4. Data Security Measures

5. Data Retention Policy

We retain your personal information for as long as your account is active and for 7 years after account closure to comply with financial regulations, tax laws, and anti-money laundering requirements. Trading records are retained indefinitely for audit purposes.

6. Cookies and Tracking

We use essential cookies for platform functionality, analytics cookies to improve performance, and optional marketing cookies with your consent. You can manage cookie preferences through your browser settings.

7. Your Rights

• Right to Access: Request a copy of your data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request account deletion
• Right to Data Portability: Export your data
• Right to Restrict Processing: Limit data usage

8. International Transfers

Your data may be transferred to and processed in the United States where our primary servers are located, as well as to other jurisdictions where we have operations. We ensure adequate safeguards through standard contractual clauses and data processing agreements.

9. Third-Party Disclosure

We share your information with: Banking partners, payment processors, regulatory authorities when required, KYC verification services, and analytics providers. We never sell your personal data to third parties.

10. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we discover such data, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via email and platform notification 30 days in advance. Continued use of the platform constitutes acceptance of the updated policy.

12. Contact Information

For privacy-related inquiries or to exercise your rights: